Packages are generally dispatched within 2 days after receipt of payment and are shipped via Australia Post with tracking and drop-off without signature. If you prefer delivery by Australia Post Extra with a required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs.
Handling fees are fixed, whereas transport fees vary according to the total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Returns Policy:
All returns must be made strictly within 7 DAYS of receiving the order. Authorization is required before returning and MUST be in re-sellable condition before credit is issued.
Delivery Fees:
Freight charge Sydney Metro Area - $19.95
Outside Sydney Metro Area – from $50.00
We take no responsibility for your authorization for couriers leaving your order/delivery at the address nominated when no one in person is able to accept delivery.
Email: info@poolcarewarehouse.com.au
ABN: 32 218 329 912